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Home FAQ PSMail .. What is Mobile VPN?


Technology has become, not only our means of communications verbally: but now it has become the life line that keeps our schedules, important dates, and important information. What is more important is keeping this information safe from hackers. Like all things, they should be used responsibly. In order to keep your information safe, and your family safe, take these precautions. Do your research on a device that you are looking into buying. Seven ways you can keep your information safe while using your device.
1. Enable Encryption: on every device you own make sure the Encryption is turned on, and use the security controls. A lot of times this step is not taken serious enough.
2. Use Authentication. This is your own personal password for your device. Remember to use a phrase, numbers upper case letters. Also important to make sure it is a different password from all other websites, or devices.
3. Choose your 3rd party applications: Control any 3rd party apps. Apps are one way you can allow hackers into your device. Be careful, make sure you read all the information before adding, including the providers privacy policy. If privacy policy is unclear or non existent for an application, either do not install this application or provide minimum required permissions (below) to this application.
4. 3rd party applications permissions: Be very selective is providing minimum required access to third party applications. Access to your contacts, you location, calendars, photos and many other sensitive data can be selectively provided to your application. Make sure you provide what is most needed and disable any access that you provided unintentionally or for temporary purposes. It is not a bad idea to review your applications and delete/uninstall applications that you needed for a short time (such a conference application or a hotel application that you used while overseas).
5. Keep a clean device: Regularly clean your browser cache, cookies, session data and also regularly remove applications, files, certificates that are stored on your device. This will be a good way to get rid of information that is on your device that can possibly be misused or abused by either software or by someone who physically manages to steal your device.
6. Backups and testing your backups: Backup your phone and mobile device with a reliable software and test your backups for a safe restore. If you see any strange behavior with your mobile device, attempt to rollback to the best backup you have and thus test your backup for reliable restoration.
7. Lost Cell Phone service: If your provider has an option for "Lost Cell Phone" service, choose this plan. Be well aware of the procedure for reporting your lost cell phone. If you loose your cell phone while traveling international, ensure you either have "Remote / Self Wipe" capability or the ability to lock down your device in case it is reported lost of stolen. Many service providers and device providers have their own software / plans for this type of service.
Mobile devices are not a bad thing to have. They help up schedule our days, keep important dates, and get information faster to employees. But like anything else, they should be used responsibly.

PSMail Quicktips: Mobile technology has become far more than just a convenient way to talk with one another: it has become our most indispensible tool. With it we organize our schedules, store our entertainment, manage our finances, connect with our social network, and...well, nearly everything we do can have some connection to mobile technology.

Which is all the more reason to be concerned about hackers and other nefarious threats. Here are seven way you can keep your information safe while using your device.

What is Mobile VPN?

Mobile VPN is the VPN (Virtual Private Network) service provided by PSMail.  VPN is a private network system that uses the public internet to "tunnel" traffic secretly and securely from your PC/phone to a computer network. This allows you to safely access your PSMailbox and other Internet resources from a limited or unsecure network connection (ex. public wireless or internet cafe).


How is Mobile VPN different from PSVPN?

Mobile VPN is different from PSVPN, it is designed for lightweight devices such as mobile phones (iPhone, android, Windows Mobile) and tablets (Android tablet, iPad).  Mobile VPN also uses SSL protocol like PSVPN, however it uses a different lightweight client from Cisco called AnyConnect.   The software for Mobile VPN is available free from both the Apple AppStore and Android Market.

How much does Mobile VPN cost and how do I pay for it?

Update: Mobile VPN will be included in the price of PSMailbox.  There is no additional fees that will be required.  This is due to the license we have been able to obtain for PSMail users.

Mobile VPN has an additional cost for licensing the Cisco based service.  It is currently in beta mode provided to all PSMail users.  In Jan 2012, an estimated additional price of $12 per user is planned for Mobile VPN service.  You should have a PSMailbox account before you can get access to the Mobile VPN. You can opt-out of Mobile VPN and continue to pay $36 per mailbox per year.

Note:  PSVPN operates only on jail broked iPhones/Androids, Ipads and it provides only limited support for other mobile operating systems.

How do I connect to Mobile VPN from my device?

Install the Anyconnect application and then create a new VPN connection.  Once you have the software installed follow instructions in our website (PSMailbox Login Required) for setting up your mobile device.

Can I access Mobile VPN on a trial period?

The demo account available for PSMailbox does not include VPN access.  However, you can request a new account at and complete the payment process.  After you have paid for the account, you have 30 days within which you can cancel the service to receive full refund.

Does Mobile VPN encrypt my phone calls?

No.  Most of the smart phones have both data and voice channels.  Mobile VPN ONLY encrypts the data channel i.e., your phone access to browser, email and internet resources are encrypted.  However your voice calls are NOT encrypted via this channel.  If you use internet based phone service (example Facetime or Skype) that uses the data channel to make phone calls, your voice calls may be encrypted when using the Mobile VPN.

What mobile phones and Tablets are supported by Mobile VPN?

Currently iPhones (version 4), iPads (version 4), Android on Samsung/Lenovo/HTC are supported.  Windows Mobile support is listed below for convenience.  We recommend that you try and install AnyConnect from the Apple Appstore or Market before purchasing VPN.


HTC Imagio running Windows Mobile 6.5
HTC Tilt 2 running Windows Mobile 6.5
HTC Touch running Windows Mobile 6.0
HTC TyTN running Windows Mobile 5.0
Samsung Epix running Windows Mobile 6.1
Samsung Omnia Pro 4 running Windows Mobile 6.5
Samsung Omnia running Windows Mobile 6.1
Samsung Saga running Windows Mobile 6.1

Other resources on the internet

Cisco AnyConnect for Apple iOS

Cisco AnyConnect for Android



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